You’ve got the wrong part

You’ll have to reschedule

It’s a follow-up job, you thought you were replacing the gas valve.
But the gas valve looks fine?
You’re a bit mixed up – last job of the day, and it’s been a long one.

You must’ve written this down last time you were here, but where?
Some scrap of paper, probably.
Now you have no idea what you’re here to do.

Quick check, and it looks like it’s the pressure release valve that needs replacing.
You don’t have one with you.

The customer’s annoyed – they had to take time off work to wait for you.
Now you have to reschedule.

This doesn’t happen often, but even once is too often.

What you really need is a way to refer back to your old comments from previous jobs.
Then you would always know what you need for a return visit.

Access your old records and comments instantly

With Gas Engineer Software access the full history at any time on your phone or tablet.
So you don’t have the stress of trying to remember everything all the time.

To try it for yourself, sign up for your free trial today.

Kind Regards

Oliver Spencer
And all the team at
Gas Engineer Software.